US Shipping & Returns
https://mishki-plush.com ships all US orders through the Canadian Postal Service. The purchaser is responsible for all shipping costs as well as any duty, brokerage or any other fees charged by the carrier. The minimum delivery charge for shipping in the US is $30. If the shipping cost is greater, we will contact you prior to shipping out your order.
Please note some items are not eligible for shipping outside of Canada. These items include but are not limited to car seats, furniture and some strollers.
To place an order with shipping to the US, please reach out to sales@mishki-plush.com with your shipping address and the items you would like to purchase and our team would be happy to see if your desired items are eligible for US shipping.
US Returns
mishki-plush.com is confident you will be happy with your purchase(s). If you are unhappy, with your purchase, email sales@mishki-plush.com to advise us that you are sending your product(s) back and to get a Return Authorization Number (This number must be written on the outside of the returned parcel). We require that all returns be made through an insurable method and that a tracking number is provided. mishki-plush.com is not responsible for items that may have become lost or stolen in shipment. You have up to 14 days from the date of delivery for all returns. US and International orders do not qualify for free returns.
Remote Area Exceptions
Unfortunately, we are unable to offer our free shipping to select remote areas due to the higher cost of shipping. If you are placing an order to be shipped to one of the remote locations listed below you will be charged a flat rate at checkout. Final shipping rates are based on the weight and dimensions of the package as well as the destination.
If the shipping rate exceeds the flat rate provided at checkout, our customer service team will reach out to provide you with an updated rate and will send through a payment request via PayPal for the difference. We will require the payment request to be completed before we are able to ship your order.
These exception areas include: Yukon, Northwest Territories, Nunvaut & the following postal codes:
British Columbia
V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G
Manitoba
R0B, R8N, R8A, R9A, R0L
Alberta
T0H, T8S, T0G, T0A, T0P
Saskatchewan
S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A
Quebec
G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T
Ontario
P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T
Newfoundland & Labrador
A0P, A0R, A2V, A0K, A0A
Nova Scotia
B0E
Free Return Details
Mishki Baby Toys is happy to cover the cost of one free return through Canada Post Expedited service for a regular priced purchase that qualified for free shipping.
Additional returns are allowed, but the cost of shipping the item back to Mishki Baby Toys will be at the purchaser’s expense. Mishki Baby Toys is not responsible for items that may have become lost, stolen or damaged in shipment.
If your purchase does not qualify for free shipping, then your purchase does not qualify for free return shipping. The purchaser is responsible for return shipping charges and will not receive a refund of the original shipping charge.